“With Streamline I am able to assess who is doing what, by when and how they are doing it. I am able to monitor staff performance and assess bottlenecks, which is critical to our philosophy of being a proactive business. This gives me peace of mind in knowing that our clients are being serviced without having to resort to constant micro management.”

Hardware and platforms

For effective deployment we recommend that Streamline is hosted on a dedicated server that will be set up and administered by ISD. The server will run a Microsoft operating system (OS) and have specifications as detailed below. Furthermore a second (lower specification) server is required as a host for the sms and fax integration. This server will operate on Linux and is also set up and administered by ISD.

Microsoft Windows Web 2003 is utilised.


Dedicated stand-alone Streamline web server with motherboard & network card, 1 GB Ram, 2 x 80GB HD.

Linux server software will be installed into a virtual machine session on the Streamline web server . This virtual machine operates both the Fax & SMS gateways.

Supply and install Hylafax modem for fax gateway

Supply and install Wavecom industrial cell phone with cable for the SMS gateway.

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